The Management Team is committed to the development and implementation of an integrated management system. IMDS’ management and workers shall aim to implement this IMS Policy:
(i) Compliance with legal and other requirements for quality customer satisfaction (AS/NZS ISO 9001:2008 QMS), workplace health and safety (WHS) (AS/NZS 4801:2001 OHSMS), environmental (AS/NZS ISO 14001:2004 EMS), and CRHSTP core business (AQTF 2010, AQF 2011, SNVR 2011) which reflect the principles of social responsibilities (ISO DIS 26000 Social Responsibility).
(ii) conducting business focused on continual improvement to establish measurable objectives and targets to –
(i) exceed customer needs and expectations for a viable business future;
(ii) prevent potential accidents, injury and illness to key parties (customers, management, workers, interested parties and third parties); prevent unacceptable impacts to the community demonstrated through -
a) WHS accountability seen as an obligation for management and the responsibility rests with each individual;
b) business activities no matter the importance or urgency shall not take priority over health and safety; and
c) all injuries and accidents are preventable.
(iii) Elimination of risks to the environment to prevent pollution and deterioration, mitigate and adapt to climate change, protect the environment, and restore natural habitats.
(iv) Socially responsible practices for research, human services, and publishing.
(v) Cooperation by the Managing Director of the Registered Training Organization (RTO) with its registering body through:
a) the design, development and implementation of a systematic continuous improvement strategy to manage its operations, conduct management reviews using relevant data for preventative and/or corrective actions for nonconformances, consideration of good ideas, and improvement of its products and customer/client/student services (SNVR IR 2011, S4.1, S5.2, S6.2; SNVR CR 2011, S14.2, S16.2, S17.2; AQTF 2010 Essential Standards for Initial Registration, S2.2, S3.2);
b) compliance evaluation and responsible management of its operations in accordance with the AQTF Essential Conditions and Standards for Initial Registration and any national guidelines approved by the National Quality Council or its successors (AQTF 2010 Essential Standards for Initial Registration, CR1.0);
c) the provision of information to satisfy the ‘fit and proper person test’, about significant changes to its operations in Australia and ownership, and consultation between management and its trainer and assessors for responsive product and service provision (SNVR IR 2011, S8.2c, S8.2d; SNVR CR 2011, S19.1c, S19.12d; AQTF 2010 Essential Standards for Continuing Registration, CR1.2, CR2.1a-d, CR1.3);
d) the provision of its business plan with its intended objectives as an RTO (SNVR 2011, S7.1a);
e) the provision of a financial viability statement based on detailed business planning (projections for the first two years of RTO operation by a qualified Accountant to Australian Auditing and Assurance Standards) to aims to ensure responsible management throughout its registration (SNVR IR 2011, S7.1a; AQTF 2010 Essential Standards for Initial Registration, CR1.1, CR5.2; and Continuing Registration, CR2.1, CR5.1); and
f) cooperation with external third-party certification bodies, and the conduct of internal audits which produce a self-assessment report of IMDS’s compliance with the AQTF Essential Conditions and Standards for Initial Registration (AQTF 2010 Essential Standards for Initial Registration, CR2.1).
This policy binds all management, staff, suppliers (sub-contractors) and interested parties (visitors) of the IMDS and is considered essential. A breach of this policy may result in termination, loss of contract, and/or escorting from the site.
Dr G J Carter, Managing Director, 1 January 2011
